Active Living Response to COVID-19

Active Living is BACK! Our facilities open, and fall in-person program registration is now open. Visit here for details. 


FAQ - updated Sept. 24, 2021

Q: What are the university's COVID-19 vaccine/testing requirements for public Active Living users?

All visitors to campus age 12 and over are expected to show: 

  • Proof of fully vaccinated status (approved by Health Canada)  

or

  • Proof of negative COVID-19 test: Tests must be paid for by the user, and must be Health Canada approved rapid antigen, rapid PCR or lab-based PCR test completed within the previous 72 hours from attending campus. Tests from AHS or Alberta Precision Laboratories will not be accepted.

COVID-19 information for university visitors. 

Active Living does not need to verify proof of vaccination for Students/Staff/Faculty.

Steps to take for Public Members with proof of fully vaccinated status:

  1. If visiting the Fitness Centre, Gold Fitness Alcove or Racquet Centre, call Client Services at 403.220.5029, to book your visit. You won't be able to book online until we have seen proof of vaccination status. 
  2. Upon arriving on campus, check-in at Client Services (KNA104) or the Fitness Centre.
  3. One of our staff members will ask to see your valid proof of full COVID-19 vaccination status and government issued photo ID. Note: members under 18 are not required to show photo ID.
  4. Show the staff member your photo ID (eg. driver's licence) and your government issued COVID-19 vaccine card (printed or on your phone) or paper record from your vaccine appointment. Note: you must be fully vaccinated. If you are only partially vaccinated, see "steps for proof of negative rapid test" below.
  5. At this time, vaccinated members will only be required to show Active Living proof once to access our facilities. 
  6. Book future visits online  

Steps to take for Public Members with proof of negative COVID-19 test: 

  1. If visiting the Fitness Centre, Gold Fitness Alcove or Racquet Centre, Call Client services at 403.220.5029, to book your visit.
  2. Upon arriving on campus, check-in at Client Services (KNA104) or the Fitness Centre.
  3. One of our staff members will ask to see your government issued photo ID and valid negative test results. This must be a physical copy and clearly state: The type of test, time of sample collection, clear indication of a negative result, and the name/logo of the laboratory that completed the test. Tests must NOT be from Alberta Health Services or Alberta Precision Laboratories.
  4. Show the staff member your photo ID (eg. driver's licence) and your valid negative test results. Note: members under 18 are not required to show photo ID.
  5. You are required to show us your valid negative test results each time you visit. You will be unable to make online bookings and need to call Client Services to make advanced bookings. 

Registered program participants: 

How to show proof of COVID-19 vaccination status or negative test, will be communicated to you at time of registration and/or via email. If you have any questions please contact Client Services at 403.220.7749. 

 

Q: Do I need to show Active Living proof of vaccination or negative COVID-19 test if I am a student, faculty or staff? 

A: Active Living does not need to verify proof of vaccination for Students/Staff/Faculty, as they are on the COVIDSafe Campus Thrive system.

 

Q: Do I need to be vaccinated/have a negative COVID-19 test to be outside on campus, or on a program that takes place off-campus?

A: Yes, anywhere on campus (inside and out), and any UCalgary run program offsite or at a satellite location.

 

Q: Will I need to wear a mask when I’m on campus?

Masks are mandatory in all indoor public spaces on all UCalgary campuses. Masks are not required while participating in a physical fitness activity. They are, however, required to be worn until just before and replaced immediately afterwards. Masks are also not required when outside. Learn more about UCalgary's Covid-19 response.

 

Q: Is Active Living open?

All recreation facilities are now open, this includes open gymnasium, climbing wall, lane swim, Racquet Centre, and the new Gold Fitness Alcove. You must book in advance to access the Gold Fitness Alcove, Fitness Centre and Racquet Centre. 

 

Q: What programs are running this Fall?

Most of our programs are back, including in-person personal training and fitness classes, Intramural & Rec Sports, climbing lessons, kids programs and more. Browse programs here

 

Q: I’m a student how do I get a membership? 

Students are automatic All-Access members. Your membership is included in Campus Recreation student fees. Bring your UCID Card to Client Services (KNA104) or the Fitness Centre to activate your membership. This is a one-time activation for the life of your card.

 

Q: How do I renew my membership? 

Please fill out the form and e-mail to crmember@ucalgary.ca, or bring it to the Client Services counter, KNA104. If you had any credits from your membership in 2020. we will apply it to your new membership.

 

Q: What if I have a credit from my membership in 2020? 

If you had a credit from your membership in 2020, we will apply the credit to your new membership.  If you are not returning to Active Living, contact 403-220-7749 for a refund. Visit our website for phone line hours.

 

Q: Can I still get Towel Service? 

For the safety of the staff and our clients, our towel service will be suspended this fall.  

UCalgary Fitness Centre weights
UCalgary Aquatic Centre Pool
UCalgary Fitness Centre treadmills